Help Center

            Privacy Policy

            Effective date: May 23, 2018

            Ellison Systems UK Limited ("us", "we", or "our", “Shoplet�) operates the www.shoplet.co.uk website (the "Service").

            This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

            We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.shoplet.co.uk.



            Service is the www.shoplet.co.uk website operated by Ellison Systems UK Limited.

            Personal Data

            Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

            Usage Data

            Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


            Cookies are small pieces of data stored on your device (computer or mobile device).

            Data Controller

            Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

            For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

            Data Processors (or Service Providers)

            Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

            We may use the services of various Service Providers in order to process your data more effectively.

            Data Subject (or User)

            Data Subject is any living individual who is using our Service and is the subject of Personal Data.

            Information Collection And Use

            We collect several different types of information for various purposes to provide and improve our Service to you.

            Types of Data Collected

            Personal Data

            While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

          • Email address
          • First name and last name
          • Phone number
          • Address, State, Province, ZIP/Postal code, City
          • Cookies and Usage Data
          • We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. If you do not provide the data that we request, or prohibit Shoplet from collecting such data, we may not be able to provide the Services.

            Usage Data

            We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

            Tracking Cookies Data

            We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

            Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

            You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

            Examples of Cookies we use:

          • Session Cookies. We use Session Cookies to operate our Service.
          • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
          • Security Cookies. We use Security Cookies for security purposes.
          • Use of Data

            Ellison Systems UK Limited uses the collected data for various purposes, all of which we will use with your consent, to manage our contractual relationship with you and/or because we have a legitimate interest to do so:

          • To provide and maintain our Service
          • To notify you about changes to our Service
          • To notify you about the Service
          • To manage our relationship with you about the Service
          • To allow you to participate in interactive features of our Service when you choose to do so
          • To provide customer support
          • To gather analysis or valuable information so that we can improve our Service
          • To monitor the usage of our Service
          • To detect, prevent and address technical issues
          • To provide marketing materials and information about our Service
          • To send you promotional offers, as well as periodic customer satisfaction, market research, or quality assurance surveys
          • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
          • For Log Files - We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
          • For analysis, audits, security and fraud monitoring and prevention, developing new Services, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
          • Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

            If you are from the European Economic Area (EEA), Ellison Systems UK Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

            Ellison Systems UK Limited may process your Personal Data because:

          • We need to perform a contract with you
          • You have given us permission to do so
          • The processing is in our legitimate interests and it's not overridden by your rights
          • For payment processing purposes
          • To comply with the law
          • Retention of Data

            Ellison Systems UK Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

            Ellison Systems UK Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

            Transfer Of Data

            Your information, including Personal Data, may be transferred to � and maintained on � computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

            If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

            Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

            Ellison Systems UK Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

            Disclosure Of Data

            Disclosure for Law Enforcement

            Under certain circumstances, Ellison Systems UK Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

            Legal Requirements

            Ellison Systems UK Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

          • To comply with a legal obligation
          • To protect and defend the rights or property of Ellison Systems UK Limited
          • To prevent or investigate possible wrongdoing in connection with the Service
          • To respond to requests from public and government authorities, including authorities outside of your country of residence and to meet national security law enforcement requirements
          • To enforce our Terms and Conditions
          • To protect our operations
          • To protect the rights, privacy, safety or property of Shoplet, you or others
          • To allow Shoplet to pursue available remedies or limit the damages that we may sustain
          • To protect the personal safety of users of the Service or the public
          • To protect against legal liability
          • Security Of Data

            The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you have reason to believe that your interaction with the Service or Shoplet is no longer secure (for example, if you feel that the security of your account has been compromised), please notify us immediately in accordance with the “Contact Us� section our website.

            Your Data Protection Rights Under General Data Protection Regulation (GDPR)

            If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ellison Systems UK Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

            If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

            In certain circumstances, you have the following data protection rights:

          • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
          • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
          • The right to object. You have the right to object to our processing of your Personal Data.
          • The right of restriction. You have the right to request that we restrict the processing of your personal information.
          • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
          • The right to withdraw consent. You also have the right to withdraw your consent at any time where Ellison Systems UK Limited relied on your consent to process your personal information.
          • Please note that we may ask you to verify your identity before responding to such requests.

            You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

            Service Providers

            We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

            These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


            We may use third-party Service Providers to monitor and analyze the use of our Service.

            Google Analytics

            Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

            You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/


            We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

            We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

            The payment processors we work with are:

            PayPal or Braintree
            Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

            Their policies can be viewed at https://www.sagepay.co.uk/policies

            Links to Other Sites

            Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

            We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

            Children's Privacy

            Our Service does not address anyone under the age of 18 ("Children").

            We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.


            We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

            We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

            We partner with certain third parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

            Shoplet may disclose personal information as reasonably necessary to: (a) satisfy applicable law, regulation, legal process or enforceable governmental request, (b) enforce any and all applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Shoplet, its customers or the public as required or permitted by law.


            This web site contains links to other sites. Please be aware that Shoplet is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Shoplet.com.


            If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. The user can unsubscribe at any given time after subscribing to the newsletter.


            Shoplet takes every precaution to protect our users' information. When the user submits sensitive information via the website, their information is protected both online and off-line.

            When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers, such as Microsoft Internet Explorer, becomes locked, as opposed to un-locked, or open, when you are just "surfing."

            While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to private user information. Furthermore, ALL employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment, in a locked room.

            If you have any questions about our website's security, please contact us.

            Supplementation of Information

            In order for Shoplet to tailor the user experience to an individual's preferences, we combine information about user purchasing habits with similar information from our partners to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.

            US-EU Safe Harbor Framework Compliance

            Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

            Changes To This Privacy Policy

            We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

            We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

            You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

            Contact Us

            If you have any questions about this Privacy Policy, please contact us:

          • By visiting this page on our website: https://www.shoplet.co.uk/help/contactus
          • By phone number: 0844 238 0012
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