Top Frequently Asked Questions
Is there free shipping?
Yes, we offer free shipping on all office and supplies orders over £30 that are shipping to the 48 contiguous U.S. states (some exceptions apply to furniture and technology products). At this time, we are unable to offer free shipping to Alaska, Hawaii, and on APO / FPO orders.
Inside Delivery (i.e. carrying heavy furniture upstairs) may produce additional shipping charges. Some residential deliveries via freight may incur an additional freight fee decided by the freight company.
How do I find my password?
If you have forgotten your password, click here to recover your password and enter the e-mail address associated with your account. We will send you an e-mail message containing your account information.
You can also call our toll free number 0800 612 1152 if you do not remember your password information. Simply have your E-mail address available for our customer representative to assist you.
How do I track my order?
As an added convenience, you can re-order frequently purchased item(s) automatically without the extra steps of entering the item(s) into a shopping basket and entering your account information. Simply click on the "Re-order" link and enter your payment information.